Elevating Businesses Across Houston
Through Professional Call Center Services And Outsourcing Solutions
Your clients expect only the best from your business. Beyond your storefront, products, and services, they demand seamless support that traditional chat and email systems cannot handle alone. That is where Custom Virtual Solutions steps in. We provide call center services and outsourcing solutions designed to meet your clients’ needs in real time. Our highly trained customer service representatives and virtual assistants combine human expertise with advanced technology to deliver unmatched customer experiences.
Inbound & Outbound Has Never Been This Seamless
Custom Virtual Solutions is a trusted business service provider specializing in today’s growing business process outsourcing (BPO) industry. With years of experience, we have helped countless brands across Houston and throughout Texas achieve their goals while maintaining professional standards without the heavy costs of in-house staffing.
Whether it is handling inbound customer inquiries or managing outbound campaigns, our outsourcing services provide your business with the efficiency, flexibility, and reliability it needs to stay competitive.
24/7 Availability for inbound and outbound solutions.
Practical and relatable customer service experience.
Cost-effective solutions. Increased customer satisfaction.
Outsource In The Philippines. Catapult Your Business.
Our Team May Not Be In Houston. But Our Values Remain Steadfast.
Our team may not be based entirely in Houston, but our values remain steadfast. The Philippines ranks among the top 20 countries worldwide for English proficiency and 2nd in Asia. This makes it one of the most valuable destinations for global outsourcing services.
What sets Custom Virtual Solutions apart from other Houston-based call center service providers is our unique blend of American and Filipino representatives. Together, we deliver world-class communication, rapport, and hospitality that define customer service done right.
World-Class Call Center Services
And Top-Tier Web-Based Solutions
Partner with Houston’s leading provider of call center services and outsourcing solutions. At Custom Virtual Solutions, we offer exceptional customer service at a fraction of the cost of in-house operations.
We also provide web-based solutions for businesses across Houston and the continental U.S., including:
Whether you need 24/7 customer support or an online presence that converts, our team is here to catapult your brand to new heights.
Frequently Asked Questions
Custom Virtual Solutions offer inbound call center services, outbound call center services, and customer support outsourcing for businesses of all sizes.
Yes. Our call center services operate around the clock, serving clients in different time zones.
Our agents receive training tailored to your business, ensuring they follow your customer service standards.
Yes. Custom Virtual Solutions serve global clients and can handle multilingual customer support outsourcing.
We use performance monitoring, call recordings, and regular evaluations to maintain high service standards.
Other Services
We help business owners in Houston take their first steps toward building a powerful online presence. Explore our service tiles below to learn more about how Custom Virtual Solutions can transform your brand.
