Custom Virtual Solutions gives high importance to your privacy. The information detailed in this page communicates to you our policy practices in collecting, using, and disclosing personal data when you utilize our Service and other options associated with that data.

The processing of all personal data that our Service will be receiving shall be performed in compliance to the data protection legislation and regulation that includes, but is not limited to, the General Data Protection Regulation (EU) 2016/679.

In serving the purposes of those laws, Custom Virtual Solutions owns the responsibility to the control of the personal information that are collected. Using our Service represents the user’s agreement to the collection and use of the data, including personal information, based on the purposes of this policy.

Unless stated in this Privacy Policy, all the terms mentioned in this Privacy Policy possess the same definitions as in our Terms and Conditions which can be accessed from

Effective Date: May 25, 2018

I. Information Collection And Use

Custom Virtual Solutions may collect your personal information in variety of ways that include, but are not limited to, our online forms, quotation form, chat support, emails, and other social media platforms.

We may collect different types of information for different purposes to provide and improve our Service, and also for wider marketing and advertising efforts. We will not share your personal information to a third party or without prior notice to you, unless you authorize Custom Virtual Solutions in the event that such disclosure of information is necessary.

II. Types of Data Collected

a. Personal Data

While using our Service, we may require you information that may “identify” you as a user through your activity behaviors while navigating our Service. We may ask you to provide us with certain personally identifiable information that can be used to identify and contact you (“Personal Data”). Personal information that we collect may include the following:

i. Email address
ii. First name and last name
iii. Phone number
iv. Address, State, Province, ZIP/Postal code, City
v. Billing Information
vi. Company

b. Usage Data

We may also collect information how the service is accessed and used (“Usage Data”) with the use of cookies. This usage data may include:

  • Your device information
  • Your browser information(browser name, browser version)
  • Your browsing history
  • Your Internet Protocol Address(IP address)

Other usage data includes the time and date of your visit, the time spent on those pages, unique device identifiers and other usage information.

III. Cookies Policy

Custom Virtual Solutions website contains cookies that enhance the browsing experience of our users. Cookies are packets of information that are received and stored by devices such as personal computers, laptops, and smartphones. Any data contained in the cookies remains unaltered in the process of sending the information back to our website.
Cookies play an important role in keeping track of the data related to each individual user’s visits and activities on our Service. The information contained in cookies may serve for the purpose of anonymous unique identifiers. These data include, but are not limited to, the following:

  • Your preferred settings
  • Your most recent visit
  • Information you filled in our online forms

If you do not wish to accept cookies, you can opt to instruct your browser to decline all cookies when they are being sent. However, if this is the case, you will not be able to utilize some portions of our website.

These are the cookies that we use:

  • Session Cookies. These are important in operating the sessions of each visitor in our website.
  • Preference Cookies. These types of cookies play a vital role in remembering a particular user’s preferences to various settings.
  • Security Cookies. These cookies serve security purposes for our Service and for our users and visitors.

In addition to using cookies, we also utilize similar tracking technologies in order to monitor the activities on our website. We use beacons, scripts, and tags in collecting and tracking data that we may use for analyzing and improving the Service to better assist our users and visitors. These tracking innovations may also hold certain information.

IV. How We Collect Your Personal Data

Custom Virtual Solutions collects and analyzes data to further improve your experience and to store necessary details.

By using our website and by filling out our online forms, some of your personal data will be stored in our database. These information will then be used to track and analyze the activities on our website. This way, we will be able to distinguish the visitors and their activities on our website.

We store some personal data on several ways:

  • By enabling cookies
  • Filling out the forms
    • Opening a new ticket
    • Joining our newsletter
    • Contacting us

V. Use of Data

Custom Virtual Solutions uses the collected data for various purposes:

  • To provide a better service for our customers
  • To give update regarding the changes on our Service
  • To allow you to participate in interactive features of our Service when you choose to do so
  • To provide and enhance customer care and support
  • To monitor and track the usage of the Service
  • To detect, prevent and address technical issues as soon as possible

VI. Transfer of Data

By using our website, you agree that your personal data and information may be maintained and/or transferred on computers and databases which are located outside your country and/or governmental jurisdiction which in some cases, the data protection laws may differ from your jurisdiction.

The information including personal data of users located outside United States will be transferred and processed to United States. Submission of any forms will serve as a consent that you have read and understand this policy, thus you agree to transfer your personal data and information.

Custom Virtual Solutions will be taking necessary steps with precautions to ensure that your personal data and information will be transferred securely in accordance with this Policy Privacy. No data will be transferred to a different organization unless there are adequate controls in place which includes the security of your personal data and information.

VII. Disclosure of Data

a. Legal Requirements

Custom Virtual Solutions will disclose your personal data and information if such action is necessary to:

  • Comply with legal obligations
  • Protect and defend the rights and/or property of Custom Virtual Solutions
  • Prevent possible anomalies in connection with the Service
  • Ensure the safety of every user of the Service or the public
  • Protect against legal liabilities

VIII. Security Of Data

The security of your data is extremely important to us; however, you also have to keep in mind that no method of electronic storage or method of transmission over the Internet is 100% secure. Although we do our best to use commercially acceptable methods to protect your Personal Data, we cannot fully guarantee its absolute security.

IX. Service Providers

There may be instances when we may employ third party companies as well as individuals (“Service Providers”) to facilitate our Service, perform tasks related to our service, provide Service on our behalf, or assist us in analyzing how our Service is used.

These third parties have access to your Personal Data for the sole purpose of performing the aforementioned tasks on our behalf. They are strictly obligated not to disclose your Personal Data or use it for any other purpose.

a. Analytics

i. Google Analytics is a freemium web analytics service that is offered by Google which is capable of tracking and reporting website traffic. (Freemium is a pricing strategy wherein users are allowed access to free products or services; however, money will be charged for additional virtual goods, features, or services.) Read their privacy policy here.

ii. Information they collect:

  • Your apps, browsers & devices
  • Your activity
  • Your location information

X. Links to Other Sites

Our Service may have links leading to other websites that are not operated by us. If you choose to click on a third party link, you will then be redirected to that third party’s website. We strongly advise you to thoroughly review the Privacy Policy of every website you visit.

We have no control over any practices, content, or privacy policies of any third party sites or services. Neither do we assume responsibility for any of them.

XI. Children’s Privacy

Custom Virtual Solutions does not provide any services to anyone under the age of 18 in any way.

Normally, we collect information from our clients in order for our processes to proceed. Our clients willingly and knowingly provide us with this necessary information needed. We legally practice information gathering, retention, and sharing with our clients’ consent.

We do not, however, knowingly engage in such collection, retention, and sharing of personal information, nor do we engage in the processing of personal information from those who are under the age of 18. We are strictly against the collection, retention, and disclosure of any personal data from anyone under the age of 18. If we become aware of any activity involving this, we take the necessary steps to remove it from our database properly. We also take the necessary procedures to ensure that any similar case does not happen again.

If you have become aware that your child has accidentally or purposely provided us with any personal information, please make sure to contact us right away. Once we identify the information given, we will make sure to remove it cleanly from our database.

XII. Changes to our Privacy Policy

All Custom Virtual Solutions clients should adhere to the terms and condition of our privacy policy. We reserve the right to add, remove, modify, and change certain details in our privacy policy without prior notice. Any changes to our privacy policy are considered effective once posted.

XIII. How to Contact Custom Virtual Solutions

If you have any concerns about our privacy policy, please contact us at (713) 574-2234 / (281) 899-0515. You can also read more about our privacy policy and check for any changes that you think may lead to any effects to your business in any way at You can also leave us a message at and we’ll get back to you as soon as possible.

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