Support Your Business’ Growth with
Call Center Services

Focus on running your business.
Leave the micro tasks and regular maintenance to us.

Virtual Assistance

Having your own virtual assistants is more convenient and cost-effective than having traditional offices because you would’t have to invest on physical items for your operations. But even so, your behind-the-desk jobs will still be accomplished. Not only will you save time and money, but you will also gain flexibility in making your company more productive.

Inbound and Outbound
Answering Services

Answering customers’ inquiries and reaching out to other entities to build relations have never been easier. With Custom Virtual Solutions, you wouldn’t have to trouble yourself with making business calls. Instead, we can do it for you.

You can rely on our call center experts and customer support representatives to handle a wide variety of business matters with their honed problem solving and high communication skills — from general inquiries to upselling products and to take charge of complaints. Each expert from our team has passed through rigorous and relentless training in order to further enhance all of their crucial abilities.

technical support

Technical Support Service

We also deliver non-voice customer support services using a wide range of communication channels such as chat, internal messaging system (IMS), and email.

Custom Virtual Solutions technical support team renders 24/7 assistance to tackle all types of issues and concerns regarding your website’s performance. Just like our customer service representatives, our technical support experts have gone through relentless training on how to assist customers with their different concerns.

Business to Business
(B2B) Telemarketing

We have a team of experienced business-to-business telemarketing professionals who are resourceful and innovative in representing our clients. Through down-to-earth conversations, we engage with prospects in order to determine their interests, time frames, and other concerns.

Before we start a telemarketing program, we take time to learn about our clients and see what sets them apart from their competitors. We also carefully study the clients’ products and services and how these can benefit their prospects. Then, we analyze the consumer profile to determine our target market. We consolidate all data to create a presentation that suits each customer profile.

b2b
lead generation

Call List and
Lead Generation

We are excellent in call list generation and other forms of lead generation. We create reports for specific business partners and target groups. Using the call list distribution, we assign the call list to relevant telesales agents, create consumer interest for your company’s products and services, and deliver high quality leads to our clients. Rest assured that your company will increase its profitability with our customer-focused and results-driven agents.

Sounds just like the services you need?

Wider audience and increased sales but with less effort — who doesn’t want that? With these services, your business can reach higher potentials and grow even further. Contact us today to get started.

support 1

Web Technologies

Innovations We Are Passionate About

Our versatility gives you access to a multitude of services, tools, and technologies to take your business to a whole new level

html5

HTML5

css3

CSS3

javascript

Javascript

wordpress

WordPress

woo

WooCommerce

laravel

Laravel

react

ReactJS

vue

VueJS

angular

AngularJS

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